1. 7-Day Sample Exchange Window
For demonstration purposes, this template illustrates a standard 7-day size exchange and return window from the date of delivery for unworn, unwashed items with original tags intact.
2. Size Exchanges
Customers wishing to exchange a garment for a different size or colour can initiate a request through the Contact page or by quoting their Enquiry Reference ID on WhatsApp.
3. Non-Returnable Categories (Illustrative)
Custom-altered garments, personal accessories, and final-sale archive items are typically marked as final sale in a production store environment.